Creating & Sending Customer Follow-Up Tasks
Welcome to EAMS Solutions! In this video, we’ll show you how to set and manage customer follow-up tasks to create a seamless sales journey. EAMS Solutions is a comprehensive Entertainment Agency Management Software designed specifically for entertainment booking agencies, helping you streamline operations, manage bookings, and grow your business with ease.
Once a customer enquiry has been processed and a quote sent, our Customer Relationship Management Software (CRM) allows you to set an unlimited number of follow-up tasks. You can build a personalised sales journey with SMS, email, and follow-up calls to ensure each customer has an exceptional experience. For maximum efficiency, you can bulk-send SMS follow-up tasks, quickly re-task customers, and mark tasks as complete with just a few clicks.